At Cake, we know you are busy and we want to take the hassle out of getting your business online. Everything we do should be transparent and straight forward. Read through our answers to the questions are customers ask the most often, and if there is anything we have missed, just ask!
Why should I chose Cake?
Cake websites are made by Boom Solutions, we have taken all the expertise and knowledge we have in making large, powerful, bespoke websites and applied it to the careful design and build of the 12 sites you can chose from – this means that whilst the cost is small, your website is still mighty!
How long will my website take to build?
Your website will take around 2 full working days to complete for you. We will give you a start date, set you up on our systems, help you send over everything we need ahead of time and you will be up and running in no time
How do I pay?
Payment is by Direct Debit. This keeps your details secure and gives the added peace of mine the Direct Debit Guarantee scheme brings.
Is there a minimum term?
To keep set up costs as low as we can, there is a minimum term for hosting and management of 12 months. We make sure you get the very best in terms of both technology and people to manage, support, host and protect your website during this time.
Will I own the website?
If you keep the website with us for 12 months or more you will automatically own the website outright, (you can still host it with us beyond this of course). If you cancel before this time you have the option of owning the website by paying the fees that would be due up to the 12 month year point or of walking away.
Can I upgrade?
Yes of course! Your website is built so it is able to grow and change with the needs of your business – just get in touch for a chat.
Do I need any website skills?
None at all! We build an easy to use WordPress content management system into your site and give you a training guide on how to use it, but you are fully covered for all the technical aspects of keeping your site looking and working great.
Are there any hidden costs?
No, one monthly payment covers you for all you need to manage your website to keep it safe, running smoothly and up to date – you can add additional services such as SEO and additional pages, or even get a new website at any point, but the cost of these optional extras is always clear and at your request.
Is there a set up or build fee?
Yes there is a one off fee to cover the cost of the design and build of your site, it is based on the number of pages you want, (you can use the price calculator to check this out), working in this way allows us to keep the quality high, the costs down and make sure your new site is as unique as your business.
What is my website built with?
The basis of your site is the most up to date version of WordPress. WordPress is the most commonly used, open source website framework in the world, it is flexible, robust, modern and makes it easier for you to add content to your site if you wish.
What type of hosting do you use?
Specialist, business grade hosting, tuned for WordPress with server-side caching • NGINX as the standard, (much faster than Apache) • 99.99% uptime guarantee • SSL Certificate powered by Let’s Encrypt to give your site a boost in both SEO and security • Solid security and malware monitoring plus intelligent IP Blocking & Limited password attempts for extra protection from hacking • VPS, (not shared) Server
How do I keep in touch with Cake?
We use project management software called Basecamp to make sure you can access information, help and support at all times. There is a handy app for your phone, and you can call us during business hours too – simple!